State Farm® Insurance Agent Pete Ackerson

"Quick service. Knowledgeable staff."

"Totaled my car, and right from the first call I was put at ease. Shout out to Jen, Emily and Deb for always being there to help me through this most difficult time. These ladies made sure I understood everything, Jenn even stayed on the phone call with the claims department going over the entire end of my claim to be sure I understood, and that was half hour call. There is nothing better than being able to speak with caring people to ease the stress. Computers only add more stress to the situation for me. So to Pete, I commend you in keeping it real and giving your clients some peace of mind with humans. God bless you all"

"We have relied on Pete Ackerson and his team for life, auto, and home insurance for 10 years. Throughout the course of our daughter's multiple fender benders and having two of my cars heavily damaged by others, service has always been consistently prompt, professional, informative, and very helpful in dealing with others' insurers."

"my family and I have been using Pete Ackerson State Farm for many years for all our insurance needs, they have been great to deal with for home & auto and life insurance. Thanks Pete, Jen, Emily & Deb"

"Such a fantastic team! Pete truly cares for his clients and community. Emily is a rockstar who continues to go above and beyond for her customers - the service is exceptional across the board."

"I am so grateful for State Farm @ Pete Ackerson. Pete's "Angels" were so knowledgeable and helpful with my auto insurance and my insurance on my apartment. Which I didn't even know existed. I can rest my head knowing I have insurance with a company that honestly works with their customers. Excellent policies, prices and customer service. I feel safe now and that feeling is non negotiable. Thanks to Jen and her office."

"Great help guiding me through some confusing decisions! Always leaves me confident it was the best for my family"

"Always great service from the team! Deb was fantastic"

"After 15 years of doing business with another insurance company, it was truly a pleasure dealing with these people, and in particular Debbie. I was paying over double what State Farm was able to give me for the same exact coverage and I sincerely appreciate everything that these people did for me"

"Been with this branch for many years and the couple of times I've been in a bind they have stepped up and taken the reigns so my stress is as minimal as possible. Just recently Jennifer coordinated someone to get me back in my truck after I locked my keys in it which I only noticed after finding out my son needed to be picked up from school early after an injury and I was a mess! She was so kind and stayed in touch with me the whole time to make sure I was taken care of. 100% dedicated customer service, above and beyond, thank you!"

"My family does all our insurance with Ackerson/State Farm.
The Ackerson team is always helpful and courteous whether it be a general question or accident. They offer solutions to my concerns with a smile.
Always available to help
In my 23 years with State Farm I can honestly say I have no complaints."

"Excellent professional service by Jennifer"

"We have used Pete Ackerson State Farm Insurance Agency for many years but, we have not needed a lot of additional help.... Until yesterday when I contacted them for help with my mom's Medicare. Jennifer has been amazing! She has answered all of my questions and she has given me answers to questions that I didn't even know to ask. I highly recommend them! Thank you again Jennifer, it has been a pleasure working with you!"

"What can one insured say about the OUTSTANDING, PROFESSIONAL service given to a client. I am so blessed to have met the Pete Ackerson Team, Moved up here from FL 03/2019 and wanted a local agent and found Pete's office.

I never met them and yet they take care of me and my insurance needs accordingly. I have been with State Farm for so many years that I can't even remember when I started. All I know is that when I need anything Jennifer is there and the balance of the team in Amherst.

I have moved out of the area and still do business with Pete Ackerson and Jennifer and the rest of the team. Feeling blessed to have them as my agent of choice."

"We have been Customers of Pete Ackerson's office for many years. Pete and his staff are personable, knowledgeable, are always willing to assist us with whatever we need. It is nice to call them up and they know who you are. We highly recommend this agency – we have been with them for over 35 years and have been very happy with their service!"

"Great service! Very helpful."

"I had an accident for the 1st time ever! State Farm was so helpful with the whole process. They were quick to get me a quote and I didn't wait long for my payment."

"Really great experience. Extremely customer-oriented."

"As a long-time State Farm customer and as a former State Farm employee, I have to say I had a typically great experience. Jennifer was thorough and professional and everything I needed to get done today was totally taken care of!"

"Our family have been customers with Pete at State Farm for over 25 years and we highly recommend! Whether talking with Pete or any of his friendly, knowledgeable associates, there is no better for that in-person support that too many companies have lost. See Pete @State Farm!"

"Always great customer service from everyone in the office. Whenever I have a question or concern regarding my insurance policies I always receive quick and accurate help with friendly and professional service. Five stars!!"

"Great office staff, well versed in the insurance space, easy to work with (dealt with Jennifer), and was able to save a great deal of money while getting a better level of coverage."

"My husband and I have been a customer of State Farm for years for home, business and auto insurance and anytime I have a question, need help with anything, or have to add to my coverage, their Insurance Representatives are so friendly and helpful and the process is quick and easy. Thank you very much."

"State Farm has always been incredibly reliable, friendly and professional throughout my time as a client. The people here are truly outstanding. Their commitment to customer service is top notch."

"My boyfriend and his family have been clients with State Farm for a VERY long time. When it came time to Lease a car, which I had never done before, I decided to get quotes and compare prices. I worked with Debbie. She was extremely personable, highly knowledgeable, and very patient with my inexperience with what Lease companies require for insurance. She was able to go through line items of what another company quoted me and explained what each thing was and what each one included versus didn’t include. She was able to give me the best pricing with the best coverage for my specific history, driving needs, and lease requirements, I could not be happier or feel more confident going with State Farm as a brand and community who truly cares about their customers. Thank you State Farm and thank you Debbie!!"